BTHS District 201
Health & Safety
Automated Calling System
School Messenger
School Messenger is Belleville District 201’s automatic notification system that delivers voice messages to student/parent telephones. Parents will receive these notifications – if the district has the accurate household contact information.
Types of Information School Messenger sends
Informational
- Caller ID will display the schools main number.
- Types of calls include: school cancellations for inclement weather the evening before a school closing and general, school-specific announcements.
Emergency
- Caller ID will display a 411 if the message is for an emergency.
- Emergency or crisis messages will be delivered to all phone numbers identified in the student system, including all parent cell and work phone numbers (up to five phone numbers).
- Types of calls include the following: school cancellations for inclement weather the day of school closings and crisis notifications for district/school emergencies.
Troubleshooting
In order for School Messenger automated notifications to send correctly, please review the following.
Accurate Contact Information
- Check your family’s phone numbers and email addresses using ParentVUE. If you do not have access to ParentVUE, find out how you can get access by calling your Assistant Principal’s office.
- Look for the Enrollment Verification form in your child’s school orientation materials. Be sure to check the contact phone numbers and email addresses to ensure their accuracy at the beginning of each school year.
- If your contact information changes, please notify the school registrar immediately. School Messenger receives an upload of student contact information each evening.
Requirements & Answering
Machine Settings
- Be sure to say “Hello” when you answer the phone. The technology must hear a voice to deliver the message. School Messenger will leave a message on any answering machine or voicemail.